WooCommerce connection
Verify the store REST API credentials before saving the connection.
Commerce
Connect store events to customer conversations
Connect WooCommerce now and Shopify through OAuth when platform credentials are configured, then use order, product and customer events as context for follow-up.
Commerce
Commerce context inside Think Reply
Business context stays connected to the conversation.
Commerce context
Read setup guide →
Connect store events to support, sales and follow-up
Commerce connectors bring important store activity closer to the customer conversation so teams can respond with better context.
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Commerce context
Connected store
What you get
Features clients can understand before they sign up
Each feature below maps to a real Think Reply workflow rather than a generic marketing promise.
Signed WooCommerce webhooks
Register order-created, order-updated, product-updated and customer-updated webhooks.
Shopify OAuth
Use a signed OAuth flow when Think Reply Shopify platform credentials are configured.
Shopify webhooks
Register order, product and customer update subscriptions for the connected store.
Workspace isolation
Store credentials and event context stay scoped to the owning business.
Follow-up foundation
Use store events as context for future support, messaging and automation workflows.
How it works
From setup to real customer action
The workflow is shown step by step so a prospective customer can understand what happens after clicking Connect.
Connect store
Verify WooCommerce keys or authorize Shopify.
Register webhooks
Think Reply creates signed event callbacks for the supported store events.
Receive event
The store connection records the latest validated commerce event.
Use context
Support and growth workflows can use order or product context for follow-up.
Where teams use it
Practical use cases
Order follow-upProduct questionsCustomer serviceCommerce-triggered automation
Think Reply
Bring customer conversations into one focused workspace.
Start with the channels you use now, then add AI, CRM and automation as your workflow grows.