Simple embed
Enable Website Chat and place the generated script on the customer website.
Website live chat
Turn website visitors into inbox conversations
Add one lightweight script to your site and let your team continue the conversation from Think Reply.
Website live chat
Your website becomes another channel
Business context stays connected to the conversation.
Website messaging
Read setup guide →
Turn website visitors into conversations your team can continue
Add the Think Reply widget to a website and route visitor messages into the same Inbox used for other channels.
reply.thinkdigita.com / app
Website messaging
New website lead
What you get
Features clients can understand before they sign up
Each feature below maps to a real Think Reply workflow rather than a generic marketing promise.
Visitor conversation
A website message creates or continues a conversation in Think Reply.
Agent reply
The team replies from the shared Inbox instead of from a separate live-chat dashboard.
Customer context
Keep the visitor identity and later customer details beside the conversation.
AI compatible
Website conversations can use the same AI assistance foundation as other channels.
Rate-limited endpoints
Public widget traffic is routed through controlled application endpoints.
How it works
From setup to real customer action
The workflow is shown step by step so a prospective customer can understand what happens after clicking Connect.
Enable widget
Create the Website Chat connection inside Channels.
Add script
Place the generated embed snippet before the website closing body tag.
Visitor messages
The widget sends the conversation into Think Reply.
Team continues
Agents or supported AI workflows respond from the shared workspace.
Where teams use it
Practical use cases
Lead capturePre-sales chatWebsite supportDemo requests
Think Reply
Bring customer conversations into one focused workspace.
Start with the channels you use now, then add AI, CRM and automation as your workflow grows.