Audience targeting
Select a reusable contact list instead of sending blindly to every customer.
Build campaigns from contact lists, choose a connected channel and monitor recipient-level sending outcomes.
Campaigns combine an audience list, a connected sender, channel-aware content and scheduled delivery so teams can launch outreach without losing recipient-level accountability.
Each feature below maps to a real Think Reply workflow rather than a generic marketing promise.
Select a reusable contact list instead of sending blindly to every customer.
Prepare campaigns for supported connected messaging channels and email.
Choose a future date and time; Think Reply stores the schedule in the workspace timezone and queues delivery.
Select an approved WhatsApp template when provider policy requires one for initiating marketing conversations.
Track recipient-level sent, delivered, read, replied or failed states when providers expose those events.
Customer replies return to the same workspace for human follow-up.
The workflow is shown step by step so a prospective customer can understand what happens after clicking Connect.
Build a contact list for the campaign.
Select the connected email or messaging account.
Prepare campaign content and choose the delivery time.
Review delivery events and continue replies in the Inbox.
Start with the channels you use now, then add AI, CRM and automation as your workflow grows.