Meta channels
Messenger, Instagram and WhatsApp connection flows are built for customer authorization.
Channels & integrations
Connect the accounts your customers already use
Think Reply is built around customer-owned channels. Each business authorizes its own accounts while credentials remain isolated to that workspace.
Channels & integrations
Self-service channel connection
Business context stays connected to the conversation.
Google & email
Gmail OAuth plus customer-owned SMTP accounts support inbox and outreach use cases.
Telegram & Website
Telegram Bot API and Website Chat provide direct native connection paths.
How it fits together
Self-service channel connection
Provider buttons become available when Think Reply platform-level credentials and approvals are configured. Customers then authorize their own accounts.
Included in this workflow
- Encrypted provider tokens
- OAuth callback handling
- Disconnect and reconnect flows
- Workspace-scoped webhook routing
Think Reply
Bring customer conversations into one focused workspace.
Start with the channels you use now, then add AI, CRM and automation as your workflow grows.