Bookings
Create appointments with customer, start time, optional end time, meeting URL and notes.
Business Operations
Bookings, invoices, voice activity and social planning
Keep the operational work around a customer in the same workspace, from appointments and invoices to call notes and scheduled social content.
Business Operations
The work around the conversation
Business context stays connected to the conversation.
Business operations
Read setup guide →
Keep bookings, invoices, calls and social planning close to the customer
Business Tools extends the conversation workspace with operational records that often happen immediately before or after a customer message.
reply.thinkdigita.com / app
Business operations
Upcoming booking
What you get
Features clients can understand before they sign up
Each feature below maps to a real Think Reply workflow rather than a generic marketing promise.
Booking status
Track requested, scheduled, completed, cancelled and no-show outcomes.
Invoices
Create customer invoices with amount, currency, due date, notes and a public invoice token.
Invoice status
Track draft, sent, paid, overdue and cancelled states.
Voice activity
Record inbound or outbound call activity, duration, result and optional recording URL.
Social planning
Prepare Facebook, Instagram, LinkedIn or X content and optionally schedule it for later.
How it works
From setup to real customer action
The workflow is shown step by step so a prospective customer can understand what happens after clicking Connect.
Start from customer
Choose the relevant contact or conversation context.
Create the record
Add booking, invoice, call activity or social content.
Track status
Keep operational progress visible to the team.
Follow up
Return to Inbox or CRM with the customer context intact.
Where teams use it
Practical use cases
Demo bookingService appointmentCustomer invoiceCall follow-up
Think Reply
Bring customer conversations into one focused workspace.
Start with the channels you use now, then add AI, CRM and automation as your workflow grows.