1. Create workspace
Register the business and review plan limits from Billing.
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Set up Think Reply with a clear path
Start with your workspace, connect the channels you use, invite teammates and then add automation once real conversations are flowing.
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Need help with setup?
Business context stays connected to the conversation.
2. Connect channels
Enable Website Chat or Telegram now, then authorize Meta and Gmail when available.
3. Invite your team
Send an invitation so each teammate creates their own account securely.
4. Add knowledge
Store business facts and configure AI only when you are ready.
5. Organize contacts
Import or create contacts and reusable audience lists.
6. Automate
Add routing, campaign and follow-up workflows after the basics are working.
How it fits together
Need help with setup?
Use the Contact page for implementation or account assistance.
Included in this workflow
- Workspace setup
- Channel connection
- Team onboarding
- Billing and plan questions
Think Reply
Bring customer conversations into one focused workspace.
Start with the channels you use now, then add AI, CRM and automation as your workflow grows.